Dussindale Park Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds58
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-07-19
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe feeling welcomed when they arrive, with access to communal spaces where they can spend time with their loved ones. People notice residents who seem content and comfortable during their visits.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2019-07-19
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2022 inspection. This domain covers care planning, training, healthcare access, and nutrition. The published summary does not include specific detail about how care plans are written or reviewed, what dementia training staff have completed, how often GPs visit, or what the food is like. No concerns are recorded.Is this home caring?
The Caring domain was rated Good at the January 2022 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published summary does not include any specific inspector observations, such as whether staff used preferred names, knocked before entering rooms, or responded unhurriedly to residents. No quotes from residents or relatives are recorded in the published text.Is the home responsive?
The Responsive domain was rated Good at the January 2022 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life planning. The published summary includes no description of the activities programme, no examples of how activities are tailored to individuals with dementia, and no information about how residents who cannot join group activities are engaged one to one. No concerns or complaints are recorded.Is the home well-led?
The Well-led domain was rated Good at the January 2022 inspection, an improvement from the home's previous overall Requires Improvement rating. The inspection records a named registered manager, Mrs Adina Radu, and a named nominated individual, Mrs Jill Veitch. The published summary does not include specific detail about management visibility, staff culture, how the home uses feedback, or how governance systems work in practice. The improvement in rating indicates that leadership issues identified in an earlier inspection were resolved.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, with particular experience supporting people living with dementia. For those with dementia, the team works to create familiar routines and comfortable surroundings. The pleasant outdoor spaces offer opportunities for gentle walks and fresh air. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dussindale Park was rated Good across all five domains at its January 2022 inspection, an improvement from its previous Requires Improvement rating. However, the published inspection text is very brief, meaning most scores reflect the positive rating rather than specific observed detail.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors describe feeling welcomed when they arrive, with access to communal spaces where they can spend time with their loved ones. People notice residents who seem content and comfortable during their visits.
What inspectors have recorded
How it sits against good practice
If you're considering Dussindale Park for someone you love, visiting will help you get a feel for the atmosphere and meet the team.
Worth a visit
Dussindale Park, at 26 Mary Chapman Close in Norwich, was rated Good across all five inspection domains at its most recent inspection, carried out in January 2022 and published the same month. This is a meaningful improvement from its previous Requires Improvement rating, which indicates the management team identified problems and addressed them. The home provides nursing care for up to 58 people, including those living with dementia, and both an older and a working-age adult population. The main limitation of this report is that the published inspection text is very brief, meaning it is not possible to confirm what specific strengths inspectors observed in areas such as staff kindness, food quality, activities, or night staffing. A Good rating tells you inspectors were satisfied; it does not tell you what daily life actually looks like for your parent. When you visit, ask to see last week's actual staffing rota (not a template), ask how many staff are on the dementia unit after 8pm, and spend time watching how staff speak to residents in corridors and communal spaces. The home has shown it can improve, and that trajectory matters, but your own eyes on a visit will tell you more than this summary can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dussindale Park Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dussindale Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff create pleasant surroundings in Norwich care community
Nursing home in Norwich: True Peace of Mind
Families visiting Dussindale Park in east Norwich often comment on the pleasant gardens and well-kept surroundings that greet them. The care home supports adults of all ages, including those living with dementia, in an environment where many staff members show real dedication to their work.
Who they care for
The home provides care for adults both under and over 65, with particular experience supporting people living with dementia.
For those with dementia, the team works to create familiar routines and comfortable surroundings. The pleasant outdoor spaces offer opportunities for gentle walks and fresh air.
“If you're considering Dussindale Park for someone you love, visiting will help you get a feel for the atmosphere and meet the team.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dussindale Park was rated Good across all five domains at its January 2022 inspection, an improvement from its previous Requires Improvement rating. However, the published inspection text is very brief, meaning most scores reflect the positive rating rather than specific observed detail.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors describe feeling welcomed when they arrive, with access to communal spaces where they can spend time with their loved ones. People notice residents who seem content and comfortable during their visits.
What inspectors have recorded
How it sits against good practice
If you're considering Dussindale Park for someone you love, visiting will help you get a feel for the atmosphere and meet the team.
Worth a visit
Dussindale Park, at 26 Mary Chapman Close in Norwich, was rated Good across all five inspection domains at its most recent inspection, carried out in January 2022 and published the same month. This is a meaningful improvement from its previous Requires Improvement rating, which indicates the management team identified problems and addressed them. The home provides nursing care for up to 58 people, including those living with dementia, and both an older and a working-age adult population. The main limitation of this report is that the published inspection text is very brief, meaning it is not possible to confirm what specific strengths inspectors observed in areas such as staff kindness, food quality, activities, or night staffing. A Good rating tells you inspectors were satisfied; it does not tell you what daily life actually looks like for your parent. When you visit, ask to see last week's actual staffing rota (not a template), ask how many staff are on the dementia unit after 8pm, and spend time watching how staff speak to residents in corridors and communal spaces. The home has shown it can improve, and that trajectory matters, but your own eyes on a visit will tell you more than this summary can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dussindale Park Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dussindale Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff create pleasant surroundings in Norwich care community
Nursing home in Norwich: True Peace of Mind
Families visiting Dussindale Park in east Norwich often comment on the pleasant gardens and well-kept surroundings that greet them. The care home supports adults of all ages, including those living with dementia, in an environment where many staff members show real dedication to their work.
Who they care for
The home provides care for adults both under and over 65, with particular experience supporting people living with dementia.
For those with dementia, the team works to create familiar routines and comfortable surroundings. The pleasant outdoor spaces offer opportunities for gentle walks and fresh air.
The home & environment
The gardens and outdoor spaces create a peaceful setting that families appreciate. Inside, the home maintains clean, well-decorated areas that contribute to a pleasant atmosphere.
“If you're considering Dussindale Park for someone you love, visiting will help you get a feel for the atmosphere and meet the team.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
